"Thanks so much Sussan for your hard work, gentle guidance, marketing expertise, and cheery disposition in selling my 83 year old mother's house in Walnut Creek this year. You've impressed us from the first time we met at an open house. We appreciate how you laid out a winning marketing plan, directed your marketing team to get all the details handled so well, and explained the complexity of the local real estate market to us so clearly. We worked hard to get Mom's house ready for market, scraping away 42 years of living well in that house revealing a hidden gem. You assured us that our hard work would pay off in the end and you were so right! Wow! The house sold in record time with numerous offers at an unheard of price! We look forward to working with you to get our house sold later this year. Selling a house is a difficult task but you make it less stressful and we have confidence that we'll have the best outcome with you as our realtor. Mike, JoAnn, and Kay Stockdale "

  -Michael Stockdale, Client

""Sussan was fantastic to work with! I would highly recommend her to anyone looking in this crazy Bay Area market. This was our first property, so we had no idea about all of the intricacies of home buying. In terms of process, Sussan explained everything in detail from expectations of herself, lender, and ourselves. She is responsive by any means of communication that you prefer. We checked out a few houses, and provided Sussan with the details on a Sunday. By the end of the same day and following Monday, we knew the status of those houses and how we should move forward. Sussan is that great mix of care taker / usher for the home buyer and aggressive and tactical when it comes to the offer/buying process. From offer, to inspection, to the closing details it really was a seamless experience." "

  -Brian Robles & Eric Ortiz, Client

"Sussan is a great agent! She is very thoughtful and caring. She treated us like family and continues doing so even after we have closed. She guided us every step of the way and made sure that we got the best deal. She took the time to take us around several homes and didn't pressure or hurry us in doing something that we weren't comfortable with. She is marvelous at providing us contacts for anything and everything we need for our new home. A big plus with her is that she is very responsive and she takes the initiative to keep us informed about what is happening. She is a professional and an exceptional agent. We highly recommend her to anyone who wants to find their dream home with ease. "

  -Christine & Jose Gapasin, Client

""As first time homebuyers we really needed someone who could take us by the hand and walk us through the process. Sussan was phenomenal. She was incredibly communicative and gracefully patient with all of our newbie questions. From day one, it was clear that our success was her success. She really treated us like one of her own. Thanks Sussan!" "

  -Dan Walsh, Client

" Sussan was the best. We discussed our goals and she set out to make it all happen. Her contacts were wonderful from the painters to the stager. It all fell into place. Sussan was always there for us. Every text every call was answered immediately. She knows her stuff. Her attention to detail really makes a difference. She truly puts her all into it and makes you feel like you are the most important and only client. We are now in our new home and so happy that it all worked out."

  -Debbie Swigert, Client

"We wanted to take this opportunity to praise Sussan for being an outstanding agent and consummate professional. When we decided to sell our home, we felt the best way to see how the local agents presented their client’s home was to drop in on open houses within our comparable area. This way we could observe if they personally attended their open houses, how they interacted with potential buyers and check their knowledge of the local area. We choose 3 we felt could represent us in this transaction and scheduled interviews. We have to admit all 3 agents were prepared, familiar with the area and had similar years of experience, but Sussan stood out. What made her stand out was something very simple…she took the time to personally drop off a tailored marketing presentation of our property the day before the interview. To our surprise, she had also taken a current photo of the house to place in her materials. This attention to detail and thoughtfulness clinched the contract. We had "

  -Scott Carroll, Client

"We worked with Sussan to sell our home in Concord. She was very knowledgeable in all areas of what needed to get done to get the house on the market and sold at a competitive price. Ended up selling for more than we listed! She was great to work with, very proactive and always quick to respond when we had questions or concerns. I would definitely work with Sussan again when buying or selling a home. Highly recommended!" JeremyBW 3441 Flamingo Dr"

  -Jeremy Wallace, Client

""Sussan has been an absolute pleasure to work with!! She made the process of buying our home which can be quite stressful in the Bay Area very smooth and enjoyable for us. She is very knowledgeable and was always available for us. She was always so quick to respond any time when we had questions or needed her expertise. My husband and I both work full time and have very busy schedule. In order to save us time, Sussan would preview the houses and would send us videos so we can preselect the homes we needed to see. She literally spent every weekend with us showing us homes for 8 months!! She always had our best interest in mind and treated us as family. She never rushed us into buying something that she felt would not be a great fit for us or make us happy at the end!! We feel so blessed to have found her not only as our agent but as a lifetime friend!!!" "

  -Shadi Rashtak, Client

"There are many words that come to mind in thinking how best to describe Sussan’s assistance such as thorough, masterful, competent, creative, effective, expert, committed, and completely customer oriented. She has an uncanny ability to determine the best time to place a home on the market, set a selling price that was sure to maximize potential buyer interest while realizing the best return on investment for the seller. Her staging of our home was highly creative, designed to show its full attractiveness and functional potential. Sussan sold our home in the minimum amount of time with a number of offers at substantially above the asking price. Even before the closing on the sale of our existing residence, Sussan helped us find and make an offer on another home that was accepted by the seller. She then expertly helped us successfully close on our new home at a reduced price. We are very happy in our new home thanks in no small way to the wonderful assistance of Sussan."

  -Lisa and Tai Huynh, Walnut Creek, Client

"We have very much enjoyed the professional and personal relationship that we have developed with Sussan Rouhafza during the course of selling our house in Walnut Creek. She got us going from day one and argued very convincingly to make sure we had a realistic listing price. Sussan told us exactly what we needed to do and what was less important to attend to, and she provided us with contacts for inspectors, stager, businesses, gardeners and contractors. She even took care of some of our plants that we otherwise would have had to dispose of. She was in daily contacts with us through visits, email, phone and text messages. Although Sussan had several open houses during this time, we felt as if she was working 100% on our case. The end result speaks for itself; Sussan managed to sell our house for over the asking price in 7 days. In summary, we feel privileged to have had Sussan as our realtor."

  -Christer & Janet Jansson, Client